.:RIMproInsider:.

Great week in the Big Easy. While the turnout was not overwhelming it was good to see a number of new members and a lot of old ones.

Some news from the conference..

1. Mike Gold and his entourage from Nova were making contacts and looking for some other companies to buy.
2. Speculation is rampant that InfoGuard is sold. The buzz is that it is “Mike Gold and Company”. I did not get a definative answer on it.
3. Cintas was not in town. As the other major acquisition machine in the space, I was surprised not to see them.
4. Apparently, PRISM will not be holding the Symposium again. Too bad. I like seeing the newbies interact with the veterans.
5. John Ulmer looks like he might represent TapeTrack here in North America. He spent some time working the booth with Peter K.

Please feel free to add more to the news. Send me an email to let me know more.

The postings will be light this week as I am down to the PRISM Symposium in New Orleans this week. I will try to have a few updates during the week depending on access to high speed.

Hope to see many of you there.

Cheers!
Tom

A great week in Long Beach finished, here are some thoughts based on observing the conference and the implications to the commercial records storage and management industry.

1. The industry is most definitely a high tech industry now. The bulk of the vendors were software related. To me this means that as storage vendors we must also be cutting edge as it relates to our services. A lot of vendors I talked with see a real explosion in imaging and scan on demand in the next 2 years. They are now getting established in government and fortune 500, but the big opportunity is in the rest of business.

2. Rumors love conferences. With the announcement before the conference of the new management structure at Andrews, the prevailing question was, “who is Andrews being sold to?” Cintas was assumed to be the logical choice, but if you watched Lee Miller, he spent time with Recall, Iron Mountain and others. In a personal conversation with Lee he was very clear that no sale is immenent. I have an idea that antoher big sale will be announced soon. Will keep you posted.

3. During Recall’s web demonstration before their prize giveaway, it was interesting to watch them request a status OUT box for delivery. The sales guy showing the demo seemed rather confused by the process. Didn’t look so good. I think that might be a bug in their demo model?

4. Not many records storage vendors on site. Not sure why, as this is really a great opportunity to to learn where the industry is going. The software vendors show up in force here as well as all related products for professional record managers, our clients. If they are selling to our customers, we should attempt to see what they are selling and if somehow we can leverage our existing relationships with them in providing products and services that are clearly designed for them.

Let me know your thoughts by using the comments section below.

Andrews Records Management (ARM) announced the appointment of Jim Johnson to the position of President and COO. Formerly Vice President and General Manager of Andrews’ Columbus operation, Jim will oversee the day to day management of Columbus and Cleveland facilities.

Lee Miller, ARM President since 1983, will continue as CEO for Andrews Records Management, Andrews Destruction Services and Andrews Software, Inc.

“Jim has a wealth of experience. Over the past 20 years, he has held several key positions within the industry including vice president, president, and COO,” says Miller. “From my perspective, his leadership is essential to the continued growth and success of Andrews. Additionally, Jim and his management team have the leadership skills and philosophy that align with our core values.”

This management team includes the following new appointments:
Lee Hall, formerly Operations Manager for ARM-Columbus, assumes the position of General Manager for Columbus. Rob Heyd, formerly Sales Manager for ARM-Cleveland, has been appointed (Director Sales and Marketing) for Andrews’ Cleveland and Columbus facilities. Jon Smyrl, formerly Operations Manager for ARM-Cleveland assumes the role of Finance and Facilities Manager for both Cleveland and Columbus. Mark Miller, General Manager of Andrews Destruction Services and ARM-Cleveland.

By Rebecca Fox: Otago Daily Times

Pickfords Records and Information Managers has refused to reveal the outcome of an inquiry into how documents escaped from one of its trucks to flutter across the Dunedin one-way system on Thursday.

The incident, at the corner of Andersons Bay Rd and Crawford St, saw traffic come to a standstill as people stopped to help collect the papers and return them to the truck.

Graham Sutcliffe, managing director of Pickfords’ parent company, Server New Zealand, said he was extremely concerned about the incident and an investigation had been undertaken.

It had been in contact with its client, ACC, yesterday and believed it had fully secured all remaining documents at the scene.

The investigation was completed yesterday but its findings would not be made public as it was a matter between the company and its client only, he said.

ACC spokesman Richard Braddell said yesterday it was the kind of incident ACC would prefer not to happen.

“We have taken the matter up with Pickfords. They are investigating so that it will never happen again.”

The documents had come from ACC’s claims processing unit and were destined for destruction, he believed.

Mr Sutcliffe would not comment on the destination of the papers as that was confidential between the company and its client.

Steve Ryan, President of The File Room in St Louis is pleased to announce the recent hiring of Larry Juliano to assume the role of VP of Sales. Larry officially began his duties this week after moving last weekend.

Larry is excited about the new opportunity he has with The File Room. “If the hiring process is indicative of things, this will be a great place to work,” said Larry. Last month, Larry tendered his resignation from Illinois Records Management in Chicago and subsequently assisted the owners in closing the business. Chicago based Vanguard Archives acquired the boxes in the closure. Much success Larry in your new venture.

——————————————————————————–

Mike and Denise Chadima, owners of Dallas, Texas based Corporate Records Management are pleased to announce that Jacque Challman is joining their team as an account executive. Jacque has a number of years of record center experience, but she also is active in the industry, serving on PRISM committees and is past-president of the Orange County ARMA chapter. Her addition comes at an ideal time as CRM has just completed the renovation of their new 75,000 sf facility which houses both a full service record center and secure destruction facility. Jacque begins September 7th in Dallas.

——————————————————————————–

The assets of Express Records of Placentia, California were purchased by Archive Management Service of Riverside, California. Archive Management Service is looking for new staff to assist in the rapid growth as a result of the acquisition.

——————————————————————————–

Please keep us posted on your news inclusing recent hires, expansion, new service additions, acquistions and the like. We are happy to share them here and on the blog every month. Email your news to me at tom @ rimproinsider.com

Iron Mountain announced July 29th the acquisition of the assets of the Ottawa, Ontario-based franchiser Proshred Security International and eight of its Canadian franchisees. Terms of the deal were not disclosed.

The acquisition strengthens Iron’s geographical coverage in 12 existing and five additional Canadian markets, including: Victoria BC, Kelowna BC, South Western Ontario, Peterborough, Ontario, and Saint John NB. Iron Mountain will gain 120 employees from Proshred and its franchisees.

Iron Mountain also announced second quarter results the same day
- Total Revenues are $445 Million, Up 24%
- Operating Income is $87 Million; Up 27%
- Net Income is $0.17 per Diluted Share